Common signs you need to change your solicitors


Most people know how to identify when they are being conned in areas such as building work or having their cars repaired. But what about when you need legal help?

At Andrew and Andrew, our solicitors Portsmouth are dedicated to providing our clients with a top-notch service and ensuring that their professional and personal needs are met, irrespective of the area of law that they need help with.

Here are the telltale signs that you may have chosen unprofessional solicitors Portsmouth.


Many people know how a person may appear unprofessional concerning areas such as retail and events management, but how do you spot if solicitors Portsmouth are?

Does your legal representative turn up late to meetings, do they make decisions on your case without telling you or explaining it to you?

In areas such as probate law, there are strict deadlines that need to be adhered to, so if your legal team misses dates, this is a sign that they are behaving in an unsuitable manner. It is also worth noting that if your legal team does not return your calls within a set timeframe, it may be an indication to move on and find a better representative.

No empathy!

Let’s be honest here, if you are approaching a legal representative to take your case, you are probably in a tough place emotionally.

And your legal team has to show you a professional level of care and, if needed, extend such courtesies to your family. At Andrew and Andrew, our team will always aim to listen to your needs in an empathic and dedicated manner, helping you through this difficult period. We are trained mediators and will always aim to take on any case we are given with a balanced approach, endeavouring to minimise stress and conflict which can occur in emotionally heated areas, such as divorce.

So, if your legal team leaves you feeling shunned or ashamed after you meet with them, move on promptly!

Bad communication

When you approach an expert, be they a plumber, hairdresser or in any field, you are going to have questions.

In a similar vein, when you have a legal issue and approach a representative, you are going to have queries about your case, what they can do for you and so on.

And if during your initial meeting your questions aren’t answered clearly, this is a sign of bad communication. Not only that but if your legal team fails to keep you up to date on your case or is hard to get hold of, then you may need to change your game plan and find someone else to represent you.

Fee clarity

Many people have seen adverts on the television from legal teams who state that they can offer an entire service for a set price.

And while it can be all too tempting to use these services to save money, it can be detrimental in the long term. Reducing costs can result in a worse outcome, as corners will have to be cut. Similarly, if you have a legal representative who promises to perform a myriad of tasks for a set price, this should be a red flag.

Aim to look for a team who will break down the costs for your unique case at the initial meeting.