Mortgage Mis-selling


In November 2004 new regulation was introduced into the mortgage market. Before this time mortgage brokers and mortgage advisers had only a voluntary code to adhere to. With no firm regulations this meant many unsavoury practices were common-place, and it is often the case that these practises continued even after regulation took hold.

Simply, this meant that brokers & advisers recommended mortgages that were not truly suitable for the client’s circumstances, or in other words mis-sold.

These mis-selling issues were widely recognised by the regulators of the time, the Financial Services Authority (FSA) and so regulation was overhauled and tightened up in late 2009.

So, if you were sold a mortgage by a broker / adviser between late 2004 and late 2009, then there is a very strong chance that you have been a victim of mis-selling, and it is likely that you are not even aware of it. If we can prove this to be the case, then you could be due compensation.

At Andrew and Andrew we have a dedicated team waiting to help you recover your money. Our solicitors are fully conversant with Financial Services regulations, and are supported by CEMAP qualified mortgage advisers and fully trained support staff. This ensures your claim is dealt with accurately, efficiently and professionally.

Some of the known issues with mortgages that we can pursue claims for include:-

  • Interest Only Mortgages
  • Debt Consolidation Mortgages
  • Self-Certification Mortgages
  • Right To Buy Mortgages
  • Subprime Mortgages
  • Mortgages into Retirement
  • Early Repayment Charges

Follow the menu to read about each area of mis-selling covered in more detail. If you think one or more area applies to your mortgage, contact us to complete a quick no-obligation survey.

If we believe you have potentially been mis-sold we will investigate your claim on a no win, no fee basis, so your financial circumstances will never be lessened.

So, are you a victim? And can we help you get the compensation you deserve?

We are often asked the same questions by our potential clients:

    • I cant remember who my broker was, can you still help?

We can obtain all of this information from your lender with your authority, so yes we can still help you recover your money

    • My broker is no longer in business, can I still claim?

Yes you can, although the process is more complicated we can still help you recover your money

    • I don’t have that property any more, it was repossessed, can I still claim?

Repossession is often an extreme end to the troubles of a mis-sold mortgage product, so yes of course we can still help you recover your money

    • I don’t have any paperwork, can I still claim?

Your lender will have key paperwork, and with your authority we can obtain all we need from them, so yes we can still help you recover your money

Ready to win back your money? Contact us today – it’s easy! We have several telephone options for your calling convenience, you can make an enquiry via any of the contact boxes situated throughout our website, or you can contact us by social media networking.

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If you were advised to add unsecured debts, such as loans and credit cards to your mortgage, but were not advised that this would cost you significantly more in the longer term, then we can help.

Interest Only Mortgages

If you were sold an interest only mortgage without proper explanation of the implications of this or proper consideration to the alternatives, and you now find yourself with no way to repay that debt at the end of the term, then we can help.

Self Certification Mortgages

If you were advised to self-certify your income (this means you didn’t have to prove your income by providing wage slips, accountants details etc), this will likely mean that your interest rate is higher as a result. Many people were never made aware of this penalty or even given any other option. If this applies to you we can help.

Right To Buy Mortgages

Were you sold a mortgage to buy your council property? Many Right To Buy mortgages were mis-sold. If your purchase was through a Right To Buy scheme contact us to see how we could help.

Sub Prime Mortgages

Were you sold a mortgage with a non high-street or sub prime lender? If so, your charges and interest rate will be higher than average. Many such mortgages were sold for the higher commissions they earned the advisers, without proper regard to if they were the most suitable for the customer. Therefore if your mortgage lender is ‘sub-prime’ or off the high-street, contact us to see how we could help.

Mortgages Into Retirement

Were you sold a mortgage that will run past your retirement age? If so, and the broker did not discuss and properly consider your retirement income provisions, then we can help.

Early Repayment Charges

Were you advised to change your mortgage despite having to pay a large penalty to your previous mortgage lender? If so we can help.

It’s easy to contact us; We have several telephone options for your calling convenience, you can make an enquiry via any of the contact boxes situated throughout our website, or you can contact us by social media networking.